![]() ![]() “The whole philosophy behind our device managed service is to ensure that all our clients have a working device in their hands at any one time,” he continues. Our services team constitutes around two-thirds of our workforce whatever the issue, we’ve got the people who provide the service and support they need. ![]() We have various European clients, and we will always answer their calls in their local language and, eight-or-nine times out of ten, repair their device over the phone. If they have a contract with us for our managed services to support their estate of devices, then they can ring us any time – 24 hours a day, seven days a week. “That’s one reason why we’re ranked so highly by our clients. “We’re known for our customer service,” explains Kevan. It’s a list that’s indicative of The Barcode Warehouse’s position as the go-to partner within its market niche. In terms of delivering its technology, some of the company’s leading partners include Zebra, Honeywell, Datalogic, and Samsung, many of which have run for well over a decade. Moreover, going back to its roots, The Barcode Warehouse is also the UK’s leading manufacturer of blank and custom-printed labels, producing more than a billion tags and labels per year. The company offers one of the widest ranges of barcode scanners (handheld, wireless, and Bluetooth), rugged PDAs, tablet PCs, label printers, ID card systems, EPOS hardware, RFID equipment, and wireless network solutions. These significant commercial gains stand as a testament to The Barcode Warehouse’s robust and trusted product lines in the automatic identification and data capture (AIDC) space. In the last financial year, for instance, The Barcode Warehouse recorded an impressive 20 percent growth on its previous year, and it has since announced expansion plans to cope with the unprecedented demand. Bolstered by its now 270-plus employee base, the company is experiencing record sales and growth. Today, The Barcode Warehouse boasts an unrivalled reputation in the barcode and RFID technology space. ![]() Though we initially focused on the transport and logistics sector, we knew it was essential to branch out and identify areas of opportunity in retail, warehousing, manufacturing and more.” Indeed, over the last five-to-six years, our business has grown consistently. “By 2014, The Barcode Warehouse had employed over 200 personnel, and we kept expanding both our team and the range of devices available. “Thankfully, the incredible growth continued,” he adds. As time went on, it became clear that customers wished to outsource the management of their devices to us, which meant launching our own in-house operations service desk and repairs management facility. “During that year, we carried out a major expansion at our existing site in Newark, constructing a large warehouse facility to help us process the technology we wanted to sell to our customers. “A major milestone in the history of our company came in 2004,” he begins. Getting us up to speed is Kevan Mutton, Managing Director at The Barcode Warehouse, who originally joined the company in 2012. With the addition of a comprehensive e-commerce site, customers and clients from all over could now easily access a detailed overview of the company’s latest kit. This was part of the company’s vision, created through the rebrand, to become the country’s leading barcode technology solutions provider. Originally formed in 1987 by Ross Lee as the Trent Valley Label Company, the business began its journey as a label manufacturer however, following continued growth and development, it quickly diversified.īy the time it had officially rebranded as The Barcode Warehouse in 1999, the company had begun to supply technology interacting with barcode labels, including printers, scanners, and mobile computers (also known as PDAs and handheld computers). With over 30 years of industry experience, The Barcode Warehouse has established itself as the UK’s leading specialist provider for barcode and RFID technological solutions. Providing technology and services to top household brand names, The Barcode Warehouse has become the go-to partner to the likes of Zebra, Honeywell, Datalogic, Toshiba, Panasonic, Samsung and Android ![]()
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